Just confirming with the bank…

One moment. Do not refresh.

That's yours

The dates are held in your name and I have your email. You will get a confirmation from Stripe for the payment, and a note from me with the practical things — directions, the door code, where the wood is.

Before you come

Tell me roughly when you expect to arrive. Not to the minute — just morning, afternoon or late, so the heat is on and the drive is clear if it has snowed.

Do the big shop on the way in. The nearest proper supermarket is about ten minutes away in North Creek and it closes earlier than you would expect. There is no shop closer.

If you are coming in winter, message me the day before and I will tell you what the road is actually doing rather than what the forecast says.

Anything at all: rentals@wirewalk.com. It comes to me, not to a queue.

Payment is still clearing

Your dates are held. Some payment types take a little while to settle, and the booking confirms itself the moment it does.

If you do not hear from me within a few hours, email rentals@wirewalk.com with the reference below and I will chase it.

I cannot find that booking

Which usually means the link has been opened twice, or the payment did not complete.

Nothing has been charged twice — the system will not allow it. Email rentals@wirewalk.com and I will tell you exactly where it stands, or just try the dates again.